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Customer Care

At Katie's Box of Sunshine, we're more than just a candle company; we're a community that values your satisfaction above all else. Our dedicated customer care team is here to ensure your experience with our candles is nothing short of exceptional. Whether you have questions about our products, need assistance with an order, or simply want to share your feedback, we're just a message away. Your satisfaction is our priority, and we're committed to going the extra mile to brighten your day. Thank you for choosing Katie's Box of Sunshine—we're honored to be a part of your moments of warmth and serenity.

Payment Methods

- Credit / Debit Cards

-PAYPAL

-Offline Payments

-Google Pay

Privacy & Safety

Last Updated: October 4, 2023

We value your privacy at Katie's Box of Sunshine. This Privacy Policy outlines how we collect and use your information:

Information We Collect: We collect personal and browsing information to process orders and improve our services.

How We Use Your Information: We use your data for order processing, communication, and website analytics.

Sharing Your Information: We may share your data with service providers and for legal compliance.

Your Choices: You can choose not to provide certain information, but it may limit your experience.

Security: We take data security seriously but cannot guarantee absolute security.

Policy Updates: We may update this policy periodically; please review it regularly.

Thank you for choosing Katie's Box of Sunshine. Your privacy matters to us.

Shipping & Pick Up

We ship with UPS, USPS, and FedEx. Shipping rates depend on shipping destination and amount of candles.

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